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DELIVERY & RETURN

Delivery Time

It takes between 3-5 days for us to deliver your chosen pair of Scentra.
Although we will do our best to reach you as soon as we can. We have paired up with FedEx to deliver you your sweet smelling pairs. If you want your pair faster than other Scentra lovers, you could opt for express delivery for Rs 250 AND your scentra will reach you within two business days if ordered by 1 PM.

Delivery Area

Your pair can be delivered anywhere world wide. We use Fedex express service to get you your pair the fastest. Currently we only ship within India.

Delivery Methods

www.scentra.com dispatches all parcels using a courier chosen according to your order or the type of products sold on www.scentra.com, to offer you fast and reliable delivery. You can track your delivery via the My Account / My delivery page. After you place your order, we will provide you with your designated order tracking number and you can easily access the route of your pair and when it will reach you.

We also happily accept Cash on Delivery nation wide but in select cities.

Delivery Charges

We Don't Charge delivery charges from Scentra Lovers. All Deliveries are on the House. Although we do offer express shipping and it is priced at sharp Rs. 250.

Cash On Delivery

Cash on delivery option is available only in India.

Cancellations by the CustomerYou may cancel your order or some items in your order before we bill and ship the items. You may also exchange the merchandise or get a refund by returning the merchandise in unused, saleable condition in its original packaging along with original tags, for a return or an exchange, within 15 days from the date on which these goods are delivered. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall cancel the order and refund the entire amount, if any, charged to your card. In case of any confusion, you can email us at we care@scentra.com

Financial Details

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on Scentra.com will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank/ CC avenue and not taken by Scentra.com. Scentra.com will not be liable for any credit / debit card fraud. Scentra.com works with CC Avenue as a third party gateway provider and CC Avenue processes the payment directly. Information collected by us shall be governed as per our Privacy Policy. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us withour acquiring bank.

Declined Transactions

Scentra.com and its associated acquiring bank or CC avenue reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. Scenta.com and its related acquiring banks or financial institutions reserve the right to begin legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Appearance of the product

We have made every effort to display the colors and style of our products that appears on the Website as accurately as possible. However, as the actual colors you see will depend on your monitor, we are unable to guarantee that your monitor's display of any color will be accurate.

Copyright & Trademark

Scentra.com (JSK impex) and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Scentra.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Scentra.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Scentra.com. You may not modify, distribute or re-post anything on this website for any purpose. The Scentra.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of JSK Impex. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of Scentra.com and is also protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this Website or any services provided on the Website, you may meet Content that may be considered by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law.

Payment methods

We accent all major credit cards, debit cards and we use CC Avenue as our third party payment gateway. We also accept Cash on delivery throughout India. If we are unable to reach you on your address for your order, we will notify you as soon as possible.

Refund Policy

We are glad that you shopped Scentra and we thank you for trusting in our product. Team Scentra assures you hassle free Exchange. If you are not satisfied with size and the color of your pair, you can request an exchange in different size/color within 15 days of buying your pair. Exchange is subject to availability of stock. Do not worry about exchanging your Scentra like we said, we offer hassle free exchanges. Go on, Shop.NoticeThe scent in your Scentra is in built in the Shoes, Although it might diminish with subject to time.

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